Refund Policy

Effective Date: October 2, 2026

We want you to be completely satisfied with LottoPruner.

✓ 14-Day Money-Back Guarantee

If you are not satisfied with your Pro subscription, you are eligible for a 100% full refund within 14 days of your initial purchase date—no questions asked.

1. How to Request a Refund

To initiate a refund request, you can use either of the following options:

Contact our support team directly at [email protected] with your registered email and Order ID.
Locate your purchase receipt email sent by our Merchant of Record, Lemon Squeezy, and click "Manage Order" to request a direct refund through their customer portal.

2. Processing Refunds

Once approved, refunds are typically processed within 3–5 business days and credited back to your original payment method. Upon refund completion, your account will automatically revert to the Free Plan.